DMCA and Copyright Policy
Last updated 2026-08-19
Storyable responds to notices of claimed copyright infringement under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. 512. This page explains how to send us a notice, what happens after we receive one, and how to respond if your content was removed.
1. Our position
We remove or disable access to material that is the subject of a valid DMCA notice.
We terminate the accounts of users who infringe repeatedly.
We do not decide who owns a work. We act on properly formed notices and counter-notifications; disputes between the parties belong in court.
2. Sending a notice of claimed infringement
Your notice must be in writing and must include all of the following. A notice missing any of them may not be effective:
- a physical or electronic signature of the copyright owner, or of a person authorised to act for the owner;
- identification of the copyrighted work you claim has been infringed, or a representative list if there are several;
- identification of the material you claim is infringing, in enough detail for us to find it — a direct link to the story, character, profile, or image;
- your contact information: name, mailing address, telephone number, and email address;
- a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law;
- a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorised to act for the owner.
Send it to support@brnd.company.
3. Designated agent
Copyright notices should be addressed to our designated agent:
DMCA Agent, Storyable
Email: support@brnd.company
During the beta we accept notices by email. If you need a postal address for a formal filing, write to support@brnd.company and we will provide the current one.
4. What we do when we receive a notice
We review the notice for the elements listed above.
If it is complete we remove or disable access to the material, usually within a few business days.
We notify the user who posted it, forward a copy of the notice including your contact details, and tell them how to file a counter-notification.
We record the notice against the account for the purposes of our repeat-infringer policy.
5. Filing a counter-notification
If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notification. It must include:
- your physical or electronic signature;
- identification of the material that was removed and the location where it appeared before removal;
- a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- your name, mailing address, telephone number, and email address;
- a statement that you consent to the jurisdiction of the federal district court for the district where you live — or, if you are outside the United States, any judicial district in which we may be found — and that you will accept service of process from the person who sent the original notice, or from their agent.
Send it to support@brnd.company.
We forward your counter-notification, including your contact details, to the person who sent the original notice. If they do not tell us within 10 to 14 business days that they have filed an action seeking a court order, we may restore the material.
6. Repeat infringers
We keep a record of the notices we accept as valid.
An account that accumulates repeated valid notices is terminated. We take into account whether a notice was withdrawn or successfully countered.
Termination for repeat infringement removes access to the published works and drafts on that account.
7. Misrepresentation
Under 17 U.S.C. 512(f) a person who knowingly and materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and legal fees.
Do not send a notice about content you hold no rights to, and do not use this process to remove criticism or competition.
8. Claims that are not about copyright
Trademark complaints, right-of-publicity claims, defamation, non-consensual intimate imagery, and impersonation are handled under our Content Policy, not this one. Send those to support@brnd.company.
Privacy and data deletion requests go to support@brnd.company.
Anything else legal in nature: support@brnd.company.